Big E-Commerce is Shutting Down CBD Merchants & This is a Serious Problem.

Many of the most popular website building platforms (Content Management Systems) are banning CBD products from being sold, & shutting down merchant accounts that sell CBD or hemp products.

We can tell you all about it — or you can ask all our clients who we’ve migrated from Shopify to Woo.

“My online CBD store is being shutdown! My company was using shopify to sell our CBD isolate and skin care products, but I just received an email saying we’re getting shut down. Has this happened to anyone else?? I don’t know what to do now, and I’m starting to get worried (I am currently warehousing a fair amount of product). If anyone can point me in the right direction from here I would be very grateful, as this is a good chunk of my income.”

Shopify is one of the world’s leading Ecommerce platorms, and seemingly an easy choice when wanting to start a store quickly and with no programming skills.

But it’s also a private company, you’re playing in their sandbox, and you have no implicit right to use their software for whatever product you desire. In fact, due to the legal grey area of CBD, they’ve opted to shut down CBD Ecommerce stores — often without warning.

Related: Advertising CBD Products: What Options are Available to Use?


One of our clients heard it right from the CEO himself — CBD exists in a legal “grey” area and it’s not worth risking Shopify’s reputation or viability by accepting what they consider a “prohibited product.”

Square, Stripe and PayPal don’t like it either, and they put pressure on Shopify for allowing so may CBD companies who in turn try to use those payment processing methods.

Here’s where things get interesting. In my research of over 200 companies, I found that most (read: 99%) of American based companies would not offer any website associated with cannabis processing. And I’m talking any website, even if you’re in lifestyle selling apparel — if it’s got a leaf it’s a scarlet letter.

If you’re working in the online space and you’re looking for a quick option to sign up and get going — there are few and far between. And the handful that are listed only work with non-cannabis selling entities, you’d basically have to be slinging only CBD.

What should you pick?

Related: While Mainstream Social Media Platforms Block Cannabis Advertising, this Channel Remains a Closely Guarded Secret

My Advice?

  • Go hard. Never hide anything. Show all your cards from the start and see what’s allowed. The hidden cards will be played out on the table eventually. Most processors will work with you and advise you on what particular aspects failed their criteria. It’s easier to go back and forth a few rounds in the preliminary process, than lose profits when your site is booming due to a random spot check.
  • Have a backup plan. Make sure to have a minimum top 2, or top 3–5 options. With the flaky relationship of finance and cannabis due to federal limitations, a processor that seemed reliable for years may disappear in a day. It happened to dispensaries in Florida recently when their banking solution closed all cannabis accounts. The bank wanted to clean their slate due to a buyout from a federally regulated institution.

Oh and don’t fall for any of those phony “potcoin” fads. Cryptocurrency has proven to be an excellent way for businesses to facilitate sales. However, it comes at the cost of pouring money in a volatile micro-economy often controlled by a small subset that have been known to steal funds. But if you’re seriously interested in cryptocurrency, I’d recommend going with a mainstream coin like Bitcoin. And services like Bitpay can get your sales going.

Still need help?

You can schedule an appointment with a member of my team here.

It’s not impossible!

Whichever you decide, I wish you the best of luck on your entrepreneurial journey!

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